The overall sentiment of this AFR Roundtable on the adoption of AI by businesses can be summarised in one sentence:
Companies are now out of pilot paralysis and are embedding AI into business operations, focusing on internal efficiencies while cautiously approaching customer-facing applications.
There was a feeling at the Roundtable that boards and senior leaders see AI as one of the biggest opportunities for organisations now – no matter what your organisation does.
In support of that, Frank Fillmann, MD of Salesforce ANZ revealed that in a recent survey 81% of 300 C-suite executives are prioritising generative AI over other strategies, aiming to enhance productivity, innovate customer and employee experiences, and gain a competitive edge.
See link to full article “AI Gets Real” in comments. Great insights from Frank as well as:
– Shaneen Marshall, Chief of Technology and Strategy at Zurich Australia
– Kim Krogh Andersen, Group Executive of Product and Technology at Telstra
– Tim Hogarth, Chief Technology Officer at ANZ Bank
– Simon Moorfield, Chief Information Officer at Transurban
Given the extraordinary caliber of the people there, I tried to limit myself to a lot of nodding in agreement with people and tried to avoid being asked difficult questions by staring at the ceiling while the journo was asking them (a trick I learnt at school which still delivers)😃
One thing was for sure, everyone was in agreement that all organisations need to train employees on AI.
If you are interested in learning more about AI from a trusted source, Bond University has just launched a new “GenAI Productivity Training” online short course.
The course will help everyone in the organisation understand how they can safely start using GenAI immediately. It also goes deep into how GenAI can help with specific tasks including:
– HR
– Sales, Marketing & BD
– Finance
– Procurement
– Plus a special module on how board directors can use AI.
Just six hours and AU$450 to get immediate benefits from GenAI (and a Microcredential from Bond Uni). Link to more info in comments.
Thanks for the invite Paul Smith and The Australian Financial Review Team