The 2023 Thompson Reuters Law Firm Digital Strategy Report was recently released. Looks at whether law firms had strategies to innovate their digital operations.

83% of those interviewed said having a strategic plan to deal with technology and innovation was very important. However, only 54% of those polled say they actually have such a plan. Of those firms claiming to have a plan, 56% admitted they had no way to measure progress against the plan! And of the firms with a plan, only 34% of them had consulted the clients they serve about the plan and its development.

Thomson Reuters conducted 115 interviews with those in leadership roles (from law firm COOs to Managing Partners) earlier this year. The Survey was global, although 41% of the respondents were from the U.S. The interviews were of those in firms of all sizes. But Thomson/Reuters admits that the responses skew toward larger firms.


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